Return & Refund Policy

Return & Refund Policy

Return window and eligibility
To request a return, contact us within 3 after delivery. For change-of-mind returns. If your item arrives damaged, defective, or different from what you ordered, contact us so we can review the issue and explain the available options. This policy preserves any rights you have under applicable law.

How to request a return
Email support@shopcurlmuse.com with your order number, the item you want to return, and the reason for the request. If the item arrived damaged or incorrect, include photos if available. We will provide the return instructions and the correct return address. Please wait for these instructions before sending the item back.

Shipping costs and refunds
For change-of-mind returns, return shipping is paid by Customer. For damaged, defective, or incorrect items. Original shipping fees for change-of-mind returns are.

After we receive and inspect an eligible return, we will issue your refund to your original payment method within 3 Business Days. Your bank or card issuer may take additional time to post it.